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1. Incident Details: Basic information including incident ID, date/time of discovery, reporter details, and initial categorization of the incident
2. Incident Description: Detailed narrative of the incident, including how it was discovered, initial symptoms, and affected systems/areas
3. Initial Response Actions: Immediate steps taken to contain or mitigate the incident, including timestamp of actions and responsible personnel
4. Impact Assessment: Evaluation of the incident's impact on systems, data, operations, and stakeholders, including any breach of personal data
5. Notification Requirements: Documentation of required notifications to regulators, law enforcement, affected individuals under PDPO and other applicable laws
6. Response Team Details: List of team members involved in incident response, their roles, and contact information
7. Resolution Actions: Details of actions taken to resolve the incident, including remediation steps and verification of effectiveness
8. Incident Closure: Final status, closure criteria met, sign-off from relevant authorities, and lessons learned
1. Financial Impact Assessment: Used when incident has quantifiable financial implications or for incidents affecting financial institutions under HKMA supervision
2. Third Party Involvement: Required when external vendors, service providers, or contractors are involved in the incident or its resolution
3. Data Privacy Impact: Detailed section for incidents involving personal data breaches, required for PDPO compliance
4. Business Continuity Measures: Used when incident triggers business continuity or disaster recovery procedures
5. Legal/Regulatory Compliance: Additional section for documenting compliance with specific regulatory requirements beyond standard notifications
1. Appendix A - Technical Investigation Report: Detailed technical analysis of the incident, including logs, system impacts, and technical remediation details
2. Appendix B - Evidence Collection Log: Documentation of all evidence collected during the investigation, including timestamps and chain of custody
3. Appendix C - Communication Log: Record of all internal and external communications related to the incident
4. Appendix D - Affected Assets Inventory: Detailed list of all systems, data, and assets affected by the incident
5. Schedule 1 - Response Team Contact List: Complete contact information for all incident response team members and stakeholders
6. Schedule 2 - Regulatory Notification Templates: Standard templates for required notifications to various regulatory bodies in Hong Kong
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