An Audit Confirmation Letter to Customer is a crucial document in the external audit process, used when auditors need independent verification of information from a client's customers. This document is particularly important in Hong Kong's business environment, where it must comply with the Hong Kong Standards on Auditing (HKSAs) and the Professional Accountants Ordinance. The letter serves as a formal request for confirmation of specific information such as account balances, outstanding transactions, or other business arrangements. It forms part of the audit evidence and helps auditors verify the accuracy of the client's financial statements. The confirmation process is designed to provide independent, third-party verification, which is essential for maintaining the integrity of the audit process and meeting regulatory requirements in Hong Kong.
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1. Letterhead and Date: Audit firm's letterhead and current date
2. Recipient Details: Full name, title, and address of the customer's authorized representative
3. Reference Line: Clear reference to the audit engagement and period under review
4. Introduction: Statement identifying the auditor, the client being audited, and the purpose of the confirmation
5. Scope: Specific details about what information is being confirmed and the relevant time period
6. Response Instructions: Clear directions on how to complete and return the confirmation, including deadline
7. Authorization: Reference to the client's authorization to release information
8. Confidentiality Statement: Statement about the confidential nature of the request
9. Contact Information: Details for questions or clarifications
10. Signature Block: Formal closing with auditor's signature and firm details
1. Electronic Response Options: Include when offering online or electronic confirmation methods
2. Legal Disclaimer: Additional legal protection statements when dealing with sensitive information or high-risk clients
3. Multiple Language Text: Include when the recipient operates in a bilingual environment
4. Specific Regulatory References: Include when the confirmation relates to specific regulatory requirements
5. Alternative Contact Authorization: Include when allowing for delegate responses
1. Schedule A - Account Balances: Detailed listing of account balances requiring confirmation
2. Schedule B - Outstanding Transactions: List of specific transactions requiring verification
3. Schedule C - Loan and Credit Facilities: Details of loans, credit lines, and other financing arrangements
4. Schedule D - Contingent Liabilities: List of guarantees, commitments, and contingent obligations
5. Schedule E - Security and Collateral: Details of any security or collateral arrangements
6. Appendix 1 - Response Form: Standardized form for the customer to confirm or dispute the information
7. Appendix 2 - Authorization Form: Client's signed authorization for information release if required separately
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