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1. Recipient Details: Full name, address, and reference numbers of the organization/person being complained to

2. Transaction Details: Specific details of the fraudulent transaction including date, amount, and reference numbers

3. Fraud Description: Clear explanation of why the transaction is considered fraudulent and how it was discovered

4. Previous Communications: Reference to any previous contact about the issue including dates and reference numbers

5. Demanded Action: Specific actions requested to resolve the situation and timeframe for response

1. Transaction Records: Copies of relevant bank statements or transaction receipts showing the fraudulent activity

2. Communication Log: Copies of all previous correspondence about the issue, including emails, letters, and phone call logs

3. Identity Documentation: Copies of relevant identification documents and proof of account ownership

4. Evidence Bundle: Additional supporting evidence proving the fraudulent nature of the transaction